Shipping policy

Last updated: August 9, 2026

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During sales, promotions, or holiday periods, processing times may take a little longer.
  • Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery

Delivery times depend on your location and the shipping method selected at checkout.

Estimated delivery times are:

  • Domestic orders: 3–7 business days
  • International orders: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, customs, carrier issues, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location, order size, and the shipping method available.

Any free-shipping offers will be clearly stated on our website and may be subject to specific terms and conditions.

Order Tracking

If tracking is available for your order, you will receive a tracking number by email or through the contact information provided at checkout.

Please allow up to 48 hours for tracking information to become active after your order has been shipped.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to update the address before your order ships. Once an order has been shipped, we may not be able to change the delivery address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and items so we can assist you.

International Orders & Customs

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.

Any customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

Customs delays are outside of our control and may affect the estimated delivery time.

Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number so we can help investigate the shipment.

We appreciate your patience as delivery times can occasionally be affected by circumstances outside our control.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.

Thank you for choosing us!